Systems Support Analyst

Systems Support Analyst
Nashville, TN
April 28, 2021
Nashville, TN
Job Type


SHR Talent is partnering with a law firm in Nashville in its search for a full-time Systems Support Analyst.


Overall Job Responsibilities:

  • Responsible for providing overall IT support for the Accounting department. Acts as liaison between Accounting and Information Technology department.
  • Responsible for technology support for Accounting applications and any 3rd party systems. This includes and is not limited to the following applications:  Aderant , Electronic billing systems (Billblast), ADP, itimekeep.
  • Responsible for ensuring the integrity within the Aderant application, including Spotlight & Inquiries, are not compromised.
  • Assists in month end and year end balancing routine within Aderant and overall month end close process.
  • Responsible for establishing Training program on Aderant Expert, Spotlight and Inquiries.
  • Acts as liaison between Accounting department and Aderant support and any 3rd party consultants.
  • Updates and maintains Aderant notification reporting (i.e. Expense reimbursements & Cash receipts) and workflow maintenance.
  • Responsible for establishing and maintaining User access levels and licensing within accounting applications.
  • Responsible for maintaining and updating Banking platforms for Accounting department.
  • Responsible for integration and maintenance on 3rd party software for Accounting department (i.e. ADP).
  • Special Projects: Intapp integration.



  • Degree in accounting, business or computer science preferred.
  • 3+ years’ work experience in the accounting or technical support fields.
  • Law Firm experience a plus.
  • Aderant experience/familiarity strongly preferred
  • Strong SQL Skills-Knowledge of databases and SSRS design/implementation experience.
  • Troubleshooting user issues.
  • Working knowledge of accounting principles, systems, practices, controls and procedures which conform to generally accepted accounting principles.
  • Ability to engage with stakeholders of various seniority.


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